Privacy Policy

Last updated: October 2025

NMSM Construction (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website https://nmsmconstruction.co.uk or contact us directly.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

When you contact us via forms, email, or phone, we may collect:

  • Name

  • Email address

  • Phone number

  • Address (if relevant for project quotations)

  • Any other details you choose to share

b) Technical Information

Automatically collected data may include:

  • IP address

  • Browser type and version

  • Device and operating system

  • Referring URLs and time spent on our site

We use cookies and analytics tools to improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Manage client communication and project coordination

  • Send service updates or follow-up messages

  • Improve our website, products, and services

  • Comply with legal obligations

We will never sell or rent your data to third parties.

3. Cookies

Our website uses cookies to enhance functionality and gather usage statistics.
You can adjust your browser settings to refuse cookies, but this may limit website functionality.
More details are available in our Cookie Policy.

4. Data Sharing

We may share your data only with:

  • Trusted subcontractors and suppliers assisting in your project

  • IT and hosting partners (for secure website operation)

  • Regulatory authorities, if required by law

All partners are contractually obliged to handle data securely and only for specified purposes.

5. Data Retention

We retain personal data only as long as necessary:

  • For active clients: during and up to 6 years after project completion

  • For enquiries: up to 12 months after last contact

After this period, data is securely deleted.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please email us at office@nmsmconstruction.co.uk.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Accidental loss or alteration

  • Misuse or disclosure

All communication via our website forms is transmitted securely over SSL encryption.

8. Links to Other Websites

Our website may contain links to other sites.
We are not responsible for the privacy practices or content of external websites.

9. Updates to This Policy

We may occasionally update this Privacy Policy.
All updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

📧 Email: office@nmsmconstruction.co.uk
📞 Phone: +44 7810 110 930
🏢 Address: 7 Hazelbank, Surbiton, KT5 9RQ, United Kingdom